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Quality commitments

Product and service quality is a fundamental commitment. It is based on a corporate culture focused on continuous improvement, industrial performance and the satisfaction of all our customers and partners. Our quality commitments apply to all Group entities and every stage of our business processes.

Product quality: ensuring network durability

Product reliability and performance

Telenco designs and manufactures robust and durable products that comply with the most demanding standards on the market. European Regulation No. 765/2008 of 9 July 2008 sets out the general principles of CE marking in the European Community. Some of our equipment bears the CE marking, guaranteeing its compliance with European regulatory requirements and its free movement on the market. Find the Declarations of Conformity for the Telenco cable range by clicking below.

Declarations of conformity
1

Qualification

Telenco's test laboratory technicians carry out the tests required for product qualification.
  • Integrated testing laboratories to validate product qualification
  • Rigorous testing (dimensional, optical, mechanical, environmental, functional)
  • Compliance with applicable standards and defined specifications
2

Industrialisation

Telenco's methods department designs manufacturing techniques and tools, and tests suppliers' ability to produce compliant components.
  • Design of the tools and techniques required to manufacture the product
  • Testing of suppliers' ability to produce compliant components
3

Quality control

Telenco carries out quality checks on receipt of components and after manufacture of the finished product to guarantee product conformity.
  • At each stage, carried out by teams independent of production
  • Performed upon receipt of components and after manufacture of the finished product

A structured, certified and responsible approach to quality

Our processes are harmonised across the Group, ensuring operational consistency between our various entities. All of our production sites are either ISO 9001 certified or supervised by certified subsidiaries, thus guaranteeing consistent quality control. In 2024, our main site – also the Group's historic site – obtained triple certification: ISO 9001 (Quality), ISO 14001 (Environment) and ISO 45001 (Occupational Health and Safety).

The performance of our processes is monitored using key indicators, assessed through regular internal audits, and supported by the collective efforts of our teams. Every employee is actively involved in the process through daily accountability, continuous skills development and a culture of initiative.

Innovation and proximity at the service of your projects

Telenco places innovation and customer focus at the heart of its approach. By anticipating technological and regulatory developments, we develop tailor-made solutions designed to precisely meet the needs of the field. This agility is based on close collaboration between our R&D, Methods, Purchasing and Marketing departments, and on constant monitoring of market trends.

Beyond product design, we support our customers at every stage of their project through a relationship of trust based on listening, responsiveness and technical advice. This comprehensive approach guarantees rapid responses, proactive assistance and continuous adaptability, enabling us to work together to build sustainable and effective solutions.